Shipping and Delivery

Our in-house team manages end-to-end logistics. Whether it’s navigating strict venue windows or reaching remote teams, we handle it all, so you don’t have to. We coordinate everything from inventory management and packing to customs clearance and last-mile delivery ensuring your swag arrives where it needs to be, when it needs to be there. With our European warehouse, we reduce shipping times, cut costs, and lower environmental impact. Simple, reliable delivery, wherever it needs to go.

Delivery Services

Local and European shipping

We offer reliable and timely shipping solutions across the UK and Europe. Whether it's a single item or a full-scale set, we ensure secure handling, customs coordination (where applicable), and real-time tracking for peace of mind.

Multi-location drops

Our logistics team is equipped to manage complex delivery schedules, including simultaneous or staggered drops across multiple venues or cities. This is ideal for touring roadshows, exhibitions, or office drops with regional rollouts, ensuring consistency and efficiency at every touchpoint.

Event-specific coordination

We collaborate closely with event producers, venue managers, and local crews to align delivery timing with setup windows, rehearsals, and live schedules. From backstage access to last-mile delivery, our team ensures seamless integration into your event timeline.

Fulfilment Process

Pick & pack details

Our pick & pack service is designed for speed, accuracy, and customisation. We handle everything from branded merchandise, printed collateral, and promotional material, ensuring each item is carefully selected, quality-checked, and packed to spec. Whether it's bulk fulfilment or bespoke packaging, we adapt to your brand’s tone and operational needs.

Storage and inventory management

We provide secure, climate-controlled storage with real-time inventory tracking. Stay in control with our online portal, check stock levels, place delivery orders, and manage assets with ease. Whether you're storing event assets, promotional materials, or seasonal stock, we ensure everything is accessible, organised, and ready to deploy.

Shipping Policies

Delivery timelines

Timelines vary based on each customer’s needs. Once a quote is confirmed, we’ll work with you to plan shipping and logistics that align with your schedule.

Handling of delays or customs

We proactively manage customs and potential delays, keeping you informed and working quickly to resolve issues, so your delivery stays on track.

Environmental practices

We prioritise sustainable methods across our operations, from eco-friendly packaging to carbon-conscious delivery, helping reduce environmental impact without compromising quality.

Shipping & Delivery FAQs

1. Where do you deliver?
   We ship locally and across Europe, including to remote areas and event venues with strict delivery windows.
2. How long does delivery take?
   Delivery times vary by location, but our European warehouse helps reduce delays and keep things efficient.
3. Can you handle complex fulfilment needs?
   We offer pick & pack, bulk storage, and coordinated rollouts tailored to your event or team setup.
4. How do you reduce environmental impact?

We use a European warehouse to shorten delivery routes and cut emissions. When multiple clients are heading to the same venue, we coordinate a single van drop-off and pick-up, minimising travel and maximising efficiency.

Get a Quote

Looking to ship your swag?
Whether it’s a local drop or a European rollout, we’ll help you get it there on time, every time.

Get a quote for your next swag and shipping order. Fill out our quick form or drop us a line. Click here

Or email us directly at: team@freshproductions.co.uk